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About

FFM’s management team brings decades of collective experience in the U.S. short-term lending industry. Recognizing that loan management infrastructure across the sector remained largely outdated, the team identified an opportunity to modernize a market valued at approximately $46 billion annually. This vision led to the development of a secure, scalable, and technology-driven short-term CSO platform.


The result is a proprietary technology suite integrating lead assessment, customer relationship management (CRM), and end-to-end loan servicing. Today, FFM’s loan management system supports high-volume operations and services a substantial portfolio of loans within regulated markets.

Walter Craig, CEO

Walter, a Glasgow Caledonian University graduate, began his career at age 20, growing his family-owned construction company to over 500 employees before diversifying into hospitality and entertainment. With decades of experience spanning construction, hospitality, and finance, he brings sophisticated financial insight paired with a deep understanding of customer needs and market dynamics. In 2018, he founded Florida Financial Management, LLC, where he serves as CEO.

 

James Bisland

James serves as COO, providing strategic oversight of all U.S. lending operations with a focus on regulatory compliance, risk management, and growth. He established the company's U.S. presence, built its compliance infrastructure, and manages key vendor partnerships.

Deja Jones

Deja is a finance and operations leader with over 20 years of experience across investment management, financial services, and healthcare. She brings deep expertise in portfolio management, operational strategy, and risk management, with a track record of revenue growth.

Tristan Johnson

Tristan serves as Customer Relations Manager, providing service-driven leadership focused on strengthening customer relationships. He delivers a positive customer experience through clear communication, responsiveness, and a commitment to satisfaction across all touchpoints.

FFM Credit Portfolio Services

Profit-driven Automation

Using automation and our proprietary fintech algorithms, we can maximize returns on a wide variety of U.S. consumer lending portfolios.

Continuous Monitoring

Ensure compliance, outsource QoS service and provide a 24/7 availability of your lending operation with the help of FFM fintech stack.

Reporting

Derived from complex and multi-dimensional data, we produce easy to understand executive reports to help you make the right decisions.

Forecasts & Audits

With decades of consumer lending data at our disposal, we can help you forecast the future value and velocity of your credit assets.

Ready to talk?

Get in touch with FFM today and let our expertise work for you

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